Terms of Service (TOS)

Store Name: Doreen Chand – www.doreen-chand.com
Last Updated: 19th July 2025

Welcome

Welcome to Doreen Chand (“we,” “us,” or “our”). By accessing or using our website www.doreen-chand.com or any of our services, products, or content (collectively, the “Services”), you agree to comply with and be bound by these Terms of Service (“TOS”). If you do not agree to these terms, please refrain from using our Services.

1. Changes to Terms

We may update or modify these TOS at any time. Any changes will take effect immediately upon posting. Your continued use of the Services after such updates signifies your acceptance of the revised terms.

2. Use of Services

You agree to use our Services for lawful, ethical, and respectful purposes. You must not:

• Violate any local, state, national, or international law or regulation
• Infringe upon the intellectual property or privacy rights of others
• Disrupt or damage the functionality of the website
• Use bots, crawlers, or other automated tools to extract data
• Upload or transmit harmful or malicious code

3. Privacy Policy

Your use of our Services is also governed by our Privacy Policy. This outlines how your personal data is collected, stored, and used in accordance with Australian privacy laws.

4. Purchases and Transactions

a. Products and Services

We offer physical items (e.g., prints, merchandise), digital goods (e.g., eBooks, guides), and services (e.g., readings, memberships). When making a purchase, you agree to provide complete and accurate information.

b. Payment Information

All payments are securely processed via third-party providers (e.g., Stripe, PayPal). We do not store or have access to your full payment details. Please refer to your payment processor’s terms for more information.

c. Refunds and Returns

All purchases are subject to our Refund and Returns Policy. Not all items are eligible for returns—please read that policy carefully before completing your order.

5. Intellectual Property

a. Ownership

All content on this Website—including text, graphics, logos, images, digital art, downloads, and service descriptions—is the property of Doreen Chand or its content creators and is protected by copyright, trademark, and other intellectual property laws.

b. Restrictions

You may not copy, reproduce, alter, distribute, or create derivative works without our prior written permission. Sharing your purchased materials for resale or public use without consent is prohibited.

6. Disclaimers

Our Services are provided “as is” without warranties of any kind, express or implied. We do not guarantee that the content will be free of errors, that the site will be continuously available, or that results from spiritual or energetic services will meet individual expectations. These offerings are for guidance and education purposes only.

7. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

• Your use or inability to use the Services
• Loss of data, revenue, or opportunity
• Reliance on spiritual, intuitive, or metaphysical guidance

8. Governing Law

These TOS are governed by the laws of Victoria, Australia. Any disputes arising from or in connection with the Services will be subject to the exclusive jurisdiction of the courts in Victoria, Australia.

9. Contact Information

For any questions, concerns, or support related to these Terms of Service, please contact:

📧 contact@doreen-chand.com
🌐 www.doreen-chand.com
📍 Melbourne, Victoria, Australia